Shipping policy
Order Handling & Shipping Information
Order Handling Times:
Orders are shipped within two business days.
US Shipping Options & Delivery Times:
USPS Priority Mail: 2-4 days (excluding Sundays)
USPS Ground Advantage - 2-6 days (excluding Sundays)
Please note: Unlike Amazon, our estimated delivery times are NOT guaranteed. We do not have the type of clout needed to guarantee USPS delivers on time.
International Shipping:
Canada - We offer FedEx Ground for Canadian orders.
Worldwide - We ship using DHL Express for all orders outside the US and Canada.
Customs Charges: We take measures to help alleviate the potential cost of duties and customs charges when your order enters your country. We value all merchandise at wholesale value, not retail value. In many cases this valuation will significantly reduce or eliminate custom charges. The recipient (you) are responsible for your country’s custom charges and duties.
How to Calculate Shipping Charges: Add your items to your cart. Begin the checkout process. You will be given choices for your shipping options and prices.
US and International Undeliverable and Unclaimed Orders: If your order is returned to us as unclaimed or undeliverable, we will issue a credit for the merchandise portion of your order. We will not refund the original shipping charge. If you would like the order to be shipped again, you will need to place a new order. We are not responsible for incorrect addresses, even if it is Google Autofill’s fault!
Stolen Packages
We are not responsible for stolen packages. If your area is prone to thieves stealing packages, it is your responsibility to provide a shipping address that is safe for delivery.
Packaging Materials
All our packaging material is environmentally friendly. We try to reduce our use of plastic in our packaging and shipping materials. We use recycled and compostable mailers. Our cardboard mailers and boxes are made of recycled material. Our packing peanuts are biodegradable. We reuse paper packing material and boxes whenever possible.